Ready to order? Our ordering process is simple. Follow the few steps below and you’ll be on your way to receiving your Customized Wedding Creations product.
Please keep in mind, all products currently have a three month waiting period. If your product is needed in less time, please email us to ensure we can complete the order (rush charges starting at $75 will apply).
Step One: Just Browsing
Have a look around our site to view all products available, optional product enhancements, our photo galleries, FAQ’s, Terms and Conditions, and email us with any questions prior to purchase. All pricing options are available on each of the product pages. If you don’t see the price for something you are looking for, please don’t hesitate to contact us. If you would like to see a sample of our fabrics, just get them here prior to placing your order. If you do wind up ordering from us after purchasing samples, we will credit the sample charge to your order.
Step Two: Fill Out the Order Form
Once you have decided on the product you would like to order, simply fill out the form at the bottom of the product page to place your order. This is not for an estimate, but is an actual order form. If you would like an estimate, please email us.
If you are interested in ordering more than one product, you must fill out an order form for EACH product. Because all of our products are highly customized, it is important to fill out an order form for each product. We do offer multiple product discounts! If you order a custom aisle runner, all other products ordered at the same time as the aisle runner will receive a 10% discount. If you are not ordering an aisle runner, we also offer 5% off every item after your first full price item. If you are ordering parasols in bulk, we offer 10% off when three or more custom parasols are purchased. No other discounts apply with bulk orders.
Step Three: Don’t Forget the Enhancements
To add a little more pizazz to your purchase, don’t forget to include some of our optional enhancements with your order. All enhancements are available on each product order form.
Step Four: After You Submit Your Order
Once you are ready to make your purchase, fill out the order form completely and click submit. Within 24 hours of receiving your order, we will send you a PayPal invoice so you can pay for your order or you may choose to pay by check or money order. For invoiced orders, you do not need to have an account with PayPal to pay for your order. The payment in full is due within three business days of placing your order. Within seven days of receiving your payment, we will design a proof for you based upon your specifications (if you ordered a custom product – if you ordered a blank product, it will be shipped within the time frame mentioned on the product page). You must have access to email at this point. Once we have your approval on the proof, the design process will begin and your product will not be ready until the waiting period expires. The current waiting period can be seen at the top of this page. Finally, once your product is completed, we will send you a photo of the finished product for your approval prior to shipping.
As always, if you have any questions, please do not hesitate to ask!